Casual Conference and Events Waiter/ess - Meeting and Events - Jumeirah Carlton Tower

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Carlton Tower

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool.

About The Job

An opportunity has arisen for a Casual Conference and Events Waitress to join the events team at Jumeirah Carlton Tower.

The main duties and responsibilities of this role are:

• To ensure that all guests are correctly and speedily logged and processed in the most courteous way during live events.
• To have a good knowledge of M&E operations and functions.
• To take food and beverage orders efficiently and professionally ensuring all information are correct.
• To be fully conversant with Meeting and event service expectations.
• To inform supervisors of all guest comments and requirements that cannot be resolved immediately.
• To be familiar with and implement any relevant legislation i.e. liquor licensing.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.
• High level of accuracy in overseeing daily operations, inspections, and reports, with an eye for luxury standards.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To assist in maximising productivity for the Department.
• Ensure strict control is adhered to when receiving and returning keys and whilst in their possession.

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry.

Benefits include -

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Competitive salary + excellent service charge
• Extra holiday for significant Birthdays (21.30.40. etc.)
• Jumeirah perks website access – discount
• Dry cleaning of uniform or Business attire
• Meals on duty