Position: Branch Manager
Salary: Up to £48,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Unit 22, Acorn Industrial Estate, Crayford, DA1 4AL
Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a talented, highly motivated and inspirational leader to be our next Branch Manager of our team in Crayford!
To achieve this, we will provide you with an individualised and comprehensive onboarding and continuous development programme, including mentoring, leadership coaching, our suite of Williams learning programmes, the support and guidance of your Network Manager and, for the right individual, the opportunity to study for external qualifications in leadership and management.
Previous exposure working in a similar position within a plumbing and heating merchants is preferable.
As a Branch Manager, you'll be:
- Building strong, lasting relationships with trade customers and becoming their go-to partner for plumbing, heating and renewables solutions.
- Working closely with colleagues across the wider business to deliver our promise of Best Product, Best Price, and Best Service.
- Growing the branch through new business development and maximising opportunities with existing customers.
- Taking full responsibility for the success of your branch — from sales and service to safety and standards.
- Leading, motivating and developing your branch team to deliver outstanding service and results.
- Driving sales and performance, ensuring your branch achieves (and exceeds) its targets.
Ideally, you are:
- Experienced in growing a customer base and delivering against sales and profit targets.
- An exemplary leader with the ability to plan, prioritise, delegate, and empower others.
- Skilled in developing others in delivering exceptional customer service.
- Self-driven, proactive, and constantly seeking to develop yourself.
- Capable of building strong relationships with your colleagues.
- An inspiring role model with excellent communication skills.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Discounted shopping platform & gym membership
- Private medical insurance for the whole family
- 24/7 Employee Assistance Programme
- Car leasing & cycle-to-work schemes
- Company discount on our products
- Contributory pension scheme
- Life Assurance
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