Location: UK‑based | Hybrid working (Combination of home working and office attendance as required)
Contract: Permanent
16 hours per week (flexible working pattern considered)
Reporting to: Claims Manager
Overview
Role Purpose:
We are seeking an experienced and empathetic Dento‑Legal Adviser to join our expanding team on a part‑time, permanent basis. This role will focus on pre‑claim dento‑legal support, providing timely, practical guidance to dental professionals when they need it most.
You will support clients with early‑stage matters, including responding to patient complaints, risk mitigation, and professional decision‑making, helping to resolve concerns at the earliest possible stage and reduce the likelihood of escalation into claims or regulatory action.
This is an excellent opportunity to join a highly respected, expanding dento‑legal team, with access to peer support, mentorship, and structured training from some of the most experienced and well‑known dento‑legal advisers in the UK.
Key Responsibilities
- Client Advice & Support:
- Provide clear, pragmatic dento‑legal advice to dental professionals on pre‑policy matters, with a focus on:
- Patient complaints and complaint response drafting
- Consent, record‑keeping, and communication issues
- Professional conduct and ethical decision‑making
- Support clients in managing risk proactively, helping them understand how to avoid escalation and medico‑legal exposure.
- Deliver advice that is legally robust, proportionate, and aligned with current professional standards.
- Identify patterns or common risk themes within client queries and provide guidance aimed at risk reduction and best practice.
- Support clients in strengthening systems, processes, and behaviours that improve patient safety and professional protection.
- Contribute to internal knowledge‑sharing to support consistent, high‑quality advice across the team.
- Work collaboratively within a growing dento‑legal team, sharing insight and learning with peers.
- Engage fully in peer support, supervision, and training opportunities provided by senior dento‑legal advisers.
- Participate in case discussions and quality assurance activities as required.
Qualifications
- GDC‑registered dentist (current or recent registration).
- Significant post‑qualification clinical experience within UK dental practice.
- Strong communication skills, with the ability to explain complex issues clearly and sensitively.
- Sound professional judgement and a calm, client‑focused approach.
- Postgraduate qualification or formal training in Dental Law, Ethics, or Medico‑Legal Practice (e.g. PG Cert Dental Law & Ethics, LLM, or equivalent).
- Experience supporting colleagues with complaints, advisory work, or dento‑legal queries.
- Previous involvement with risk management, governance, or professional standards.
Benefits
- A part‑time, permanent role with genuine flexibility (16 hours per week).
- The opportunity to work alongside and learn from nationally recognised dento‑legal experts.
- Structured onboarding, training, and peer support within a collaborative team.
- Meaningful work focused on prevention, support, and professional development, rather than claim‑driven activity.
- Competitive pro‑rata remuneration aligned to senior dento‑legal advisory roles.
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