Internal Sales Manager - Automotive Services

Inside Sales Manager - £40,000 basic + 10% bonus

This is a senior, hands-on sales leadership role for someone who enjoys running a tight ship without micromanaging. You will inherit a well-established telesales function with genuine commercial influence across the business.

There is proper investment in onboarding, systems and product training, with time spent across depots, customers and head office so you understand how the whole operation fits together. If you like clarity, autonomy and being trusted to run your area properly, this one will land well.

What You’ll Be Doing

• Leading and developing a team of 10+ telephone-based Account Managers, setting clear standards and expectations.
• Driving daily performance through coaching, call quality and meaningful target management.
• Owning telesales operations including rotas, holidays and telephone systems.
• Acting as the link between sales and the wider business to improve customer experience and commercial outcomes.

What You’ll Need to Bring

• Proven experience managing a high-performing telesales or inside sales team.
• Strong coaching capability with the confidence to challenge and improve standards.
• Commercial awareness and comfort working closely with senior leadership.
• An organised, calm leadership style that earns respect rather than demands it.

Who They Are

The business is a growing operator in the automotive aftermarket with a strong reputation for service, range and reliability. The company has been established for over 40 years and now has a turnover of over £200 million, allowing them to open two new major distribution centres to continue their ambitious and on-going expansion strategies.

They invest heavily in training, systems and people and they back their managers to run their departments properly. Growth is steady, expectations are clear and good performance is recognised.