Assistant Store Manager

We have an exciting opportunity to join our fantastic Rickmansworth team as an Assistant Manager.

The Assistant Manager supports the Store Manager in all aspects of the business, helping to guide and support a team of Sales Assistants and volunteers while ensuring customers receive an exemplary shop experience.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer service skills
• Ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• Ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer-facing role

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days – 2 paid days per year (pro rata for part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech – apply to buy any Home & Tech items from Currys & IKEA, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card scheme
• You Did It Awards – recognition awards from £100‑250

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

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