We are currently seeking a pro‑active, results‑driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high‑performing team to beat their targets and provide a world‑class service, then we'd love you to join us!
The role
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will manage the assistant manager and a team of supervisors and sales assistants, and support them in creating special memories for our customers.
What to expect from the role
- Support and motivate the in‑store team on a day‑to‑day basis to achieve the store’s targets by identifying and maximizing opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service.
- Have a strong retail floor presence, educate and influence the store, and ensure back‑of‑house activities enable the store’s successful commercial execution.
- You will be trained thoroughly in our hand‑crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture your team to unlock their full potential and support their succession.
The successful candidate
Our store managers are ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who confidently supports their team to provide an unforgettable Pandora in‑store experience.
Ideal candidate will have
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora’s local and global business strategy, and translate this into delivery of store, regional and division KPIs.
- Experience in using data to identify trends, issues and root causes, and ability to take action to deliver when such opportunities are identified.
- Strong communication skills to establish and coach a high‑performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can‑do attitude with contagious enthusiasm for Pandora product and core values.
- A well‑presented appearance with a taste for desirable products and a passion for retail.
Why work with us?
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
- Free support for you and your loved ones through “Retail Trust” on all things health and wellbeing, financial advice, legal aid and lots more.
- Parties, incentives and gifts throughout the year.
If you are looking for a new challenge and feel you have the relevant skills, don’t miss out! Please click apply to submit your application.
EEO Statement
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status and age.
*(If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible)*
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