Role Purpose
Your purpose at Copper will be to play a pivotal role in bridging the gap between business needs and technology solutions within the financial services sector. This role is responsible for analysing complex business processes, identifying opportunities for improvement, and translating regulatory, operational, and strategic requirements into actionable insights and system specifications. By collaborating with stakeholders across compliance, risk, operations, and IT, the Business Analyst ensures that solutions are aligned with industry regulations, customer expectations, and organisational goals.
Key Responsibilities
- Act as a liaison between business teams and IT teams.
- Conduct gap analyses and impact assessments.
- Gather and document business and functional requirements (BRDs, FRDs).
- Develop and maintain traceability matrices and process flows.
- Support system testing and coordinate UAT with business users.
- Collaborate with global and regional teams to deliver jurisdiction‑specific regulatory solutions.
- Provide regular updates to stakeholders and manage project documentation.
- Ensure compliance with internal project lifecycle and governance standards.
- Escalate risks and issues as needed.
Skills and Experience
- Extensive experience in business analysis within IT and regulatory environments supporting organisational change initiatives or transformation programmes.
- Well‑grounded in financial services and adept at navigating the evolving landscape of crypto assets.
- Hands‑on experience with MS Office tools, Atlassian tools and creating BPMN process flows.
- Excellent communication and stakeholder management skills.
- Ability to work in cross‑functional and geographically distributed teams.
- Proven ability to perform effectively in a fast‑paced, high‑growth, rapidly changing environment.
- Analytical, good problem‑solver, and strong critical thinking skills.
- A self‑starter, who works well independently, must be exceptionally organised, and can accomplish tasks effectively with attention to detail.
Benefits
- Paid Time Off – a minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
- Comprehensive Medical Insurance – inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded.
- Life Insurance
- Enhanced Pension Contributions – includes an enhanced employer matching contribution.
- 24/7 Employee Assistance Programme (EAP).
Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. Copper is a Disability Confident Employer. If you require assistance during the recruitment process, please let us know and we will accommodate.
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