Inspection & Enforcement Officer

Organisation: Leicestershire County Council

Work Location: Croft Depot, Arbor Road, Leicestershire LE9 3GE

Salary: £32,070 - £34,359 per annum

Working Hours:Full Time - 37 Hours per week

Contract Type: Permanent.

Closing Date: Thursday 14th May 2026

Interview Date(s): TBC (please note: interviews will be in person)

About the Role

An exciting opportunity has arisen for an Inspection & Enforcement Officer within our Highway Control team at Leicestershire County Council.

Do you want to join a motivated, friendly team of professionals to ensure highway inspections (walked & driven) are carried out within the timeframe as defined in the County Council's Highway Maintenance Policy? This role also includes the enforcement of the Highway Act and associated environmental issues that relate to the adopted public highway, to ensure the integrity of the highway and its boundaries wherever possible.

Can you deal with problematic customer enquiries and enforcement issues that need specific attention, whilst ensuring protocols are followed? Can you keep accurate records to track enquiries and complaints, whilst ensuring performance targets are achieved?

The nature of the work may involve you carrying out work outside of normal working hours.

This role is a safety critical post and, consequently, subject to random drug and alcohol testing in accordance with our policies and procedures. A copy of our Substance Testing Policy, Procedure and Guidance is available upon request.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• A good standard of education including English and Mathematics at GCSE Grade A‑C (or equivalent) or demonstratable experience outlined in the Person Specification.
• Ideally you will also have some construction knowledge and experience which may include Highways Inspector accreditation or equivalent, NRSWA Act 1990 Supervisor, or Traffic Management Qualification (12D T7).
• Experience of successfully resolving conflict situations where you are able to remain calm and positive in challenging circumstances and have a customer focussed approach, especially where the customer experience is central to the delivery of the service.
• It would be desirable if you have previous experience of working in highways maintenance or civil engineering environment and have knowledge with regard to highways‑related legislation.
• Ability to use various ICT systems and business processes to support the efficient delivery of services. You also have good organisational skills and the ability to prioritise work.
• Knowledge of current legislation, policies and procedures; Highways Act, NRSWA, Traffic Management Act, Traffic Regulation Act, CDM etc. and highway inspection procedures and standards, however, training will be made available following successful completion of probation period.
• You will need good verbal and written communication skills and be able to converse with customers and provide advice. You must be able to respond confidently to customers and colleagues with understanding and diplomacy whilst maintaining an objective and professional stance. You will also need to be physically fit to provide walked inspections - in all weather conditions.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Dave Cox, Inspection & Enforcement Manager, Highway Control.

Telephone: 0116 3052320

Email: David.Cox@leics.gov.uk

How to Apply

At Leicestershire County Council we're looking for top talent from all walks of life. Whoever you are, wherever you're from, and whatever your background - we care about what you bring to our organisation, not just what's on your CV. That's why we've designed a recruitment process that's fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. You can submit your application by clicking the apply button, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the About You section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

#J-18808-Ljbffr