Overview
Are you passionate about continuous improvement, caring for dogs and their humans, and delivering a best-in-class customer experience while maintaining a great place to work? This role is for you.
Role: Team Leader
Career Step Level: Step level 3
Location: Blyth, Worksop
Responsibilities
- Operational Responsibilities: Accountable for health and safety standards on shift, conduct daily Health and Safety audits with squad members, raise corrective actions for findings, and own the resolution.
- Accident Investigation: Complete thorough investigations through root cause analysis and near-miss reports, ensuring corrective actions are raised and closed in a timely manner.
- Training & Development: Review and develop staff by ensuring squad members are trained against relevant SOPs and required training/documentation.
- Labor Management: Manage labour effectively to maintain production, including holidays and absences, and proactively identify issues.
- Quality & Hygiene: Maintain GMP standards and verify IMS checks from cooking to cleaning of equipment.
- Leadership & Continuous Improvement: Provide supervision and leadership to the Production team, drive operational metrics (quality, output, waste), and respond to deviations from targets. Lead continuous improvement and problem-solving initiatives that contribute to savings.
Communication & Partnership
- Communicate clearly with the SLT team when needed, especially if the Shift Operations Manager is away.
- Ensure daily handovers between departments with relevant detail for oncoming shifts.
- Collaborate with procurement and planning to ensure meal output meets sales demand.
- Work with multiple teams (People, Engineering, Technical, Warehouse, Order Fulfillment) to drive cohesive plans.
Our Culture & Values
- Engagement of squad members drives operational excellence; People Leaders help make the workplace the best it can be.
- Be present in the kitchen to proactively support the team, help find solutions, and take action.
- Deliver messages and communications to teams and stakeholders in a timely and accurate manner, tailoring style to the audience.
- Conduct regular 1:1s with squad members to ensure they feel heard and to support their career aspirations, skills, and development.
A Bit About You
- Strong production background in an FMCG manufacturing environment
- Experience in a high-speed volume manufacturing environment
- Leadership experience with knowledge of safety legislation
- Pragmatic, adaptable, resilient and humble
- Well-practised planning, organisation and scheduling skills
- Loves the pace and excitement of FMCG manufacturing
- Driven, action-oriented, with problem-solving and priority-setting skills
- Approachable with good interpersonal skills and analytical thinking
- Love dogs and have a passion for the mission
About Butternut Box
Delivering on our promise of "Fresh food, Happy dogs" requires operational excellence at every step. Our Doncaster site includes Rudie’s Kitchen (manufacturing) and Ace’s Pantry (Order Fulfillment and Warehouse). Meals are prepared and packaged with care by teams managing flow, quality, and distribution. We are seeking forward-thinking individuals to join a fast-moving operation and help us deliver better outcomes for dogs.
What’s In It For You?
- Annual leave: 257.5 hours, plus 8 additional hours per year of service (up to 40 hours).
- Pre-booked wellbeing days (paws days) to support wellbeing.
- Employee Assistance Program with financial planning, counselling, mental health support, and more.
- Annual budget for personal learning and development (£500).
- Discounted private medical insurance and dental coverage.
- Discounted gym membership and other wellness perks.
- Subsidised meals, pay day pizza, and uniform provided.
- Company pension scheme and sick pay; enhanced parental leave.
- Employee discounts on Butternut Box products and services, private showers and changing facilities, and dedicated locker space.
- Internal training programmes and opportunities to grow within a high-performing team; team socials and events.
- Refer a friend bonus up to £500; free parking and electric car charging.
Notes
- There is no closing date for this role, but applications are encouraged promptly due to high volume.
- We aim to respond to all applicants; processes may take time.
- Butternut Box is an equal opportunity employer and values diversity and inclusion.
- We welcome candidates from diverse backgrounds; we are building an inclusive, supportive place to work.
- You might know this role as Shift Manager, Production Manager, Team Manager, or Assistant Operations Manager; at Butternut Box this is a Team Leader.
- We are not seeking external agency support for this role.
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