Pre-Sales Executive

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

About the role:

As a Pre-Sales Executive you will be liaising with new and existing field sales representatives, dealing with all manner of questions and queries. The Pre-Sales department is the dedicated helpline for all field sales representatives at myPOS, so the role will mainly consist of answering phone calls or emails that come through to the team, both internal and external; as well as providing support on any technical issues that arise during the sales process.

What you’ll do:

• Be the voice on the other end of the line, ensuring accurate messages reach our team.
• Keep records up to date and share information as needed.
• Show strong communication and interpersonal skills.
• Prove your prowess with MS Office, especially Excel.
• Master myPOS products and services.
• Tackle enquiries promptly and efficiently, whether they come from our internal team or external partners.
• Gain insights into our revenue structure and pricing.
• Skifully handle any issues that may arise during the sales process.

What you bring:

• Excellent relationship-building skills
• Strong planning and organisation skills
• The ability to think on your feet and solve problem
• Good Knowledge of Microsoft Office
• High standard of customer service in challenging situations
• A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence

Why you should join myPOS:

• Vibrant international team operating in hi‑tech environment
• Annual salary reviews, promotions and performance bonuses
• myPOS Academy for upskilling and training
• Unlimited access to courses on LinkedIn Learning
• Annual individual training and development budget
• Refer a friend bonus as we know that working with friends is fun

What we offer:

• 21 days holiday
• Your birthday off (paid)
• Company pension
• Free eye test from Specsavers
• Access to PERKBOX
• Dress down Friday

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short‑listed candidates will be contacted. Good luck!

#J-18808-Ljbffr