Airport Lounge Manager — Premium Hospitality Leadership
Company: BaxterStorey
Location: London
Posted: May 2nd, 2026
BaxterStorey is seeking a proactive Customer Service Manager for its Business Class Lounge at Heathrow Terminal 5. This role demands strong leadership and operational skills in high-end hospitality to ensure exceptional guest experiences. The ideal candidate will inspire their team and manage budgets effectively while maintaining outstanding service standards. Benefits include enhanced leave, training opportunities, and discounts. Join us in creating an inclusive environment where every voice matters.
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