UK Payments Product Management Specialist, Belfast
At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.
Location/Office Policy: 92 Ann St, Belfast / 3 days per week in office
- Are you interested in working on strategic UK Payment Product projects?
- Do you enjoy working with cross functional teams and driving change through strong stakeholder management?
What is the Role:
This role offers a unique opportunity for someone who enjoys working at the intersection of business, technology and regulation.
You will be the key business lead for developing and implementing, along with the UK Payments Product Manager, all Payments change initiatives within AIB UK.
Key accountabilities:
- Provide direct management support to the UK Payments Manager with responsibility for the business ownership of UK Payments Products.
- Represent AIB UK on Industry bodies to ensure adherence to our obligations for membership of these payment schemes.
- Ensure that the Annual Codes of Conduct are completed in line with Payment scheme timelines, confirming AIB UK’s compliance.
- Management of payments related issues which affect all UK Payments Products, minimising any customer impacts.
- Develop strong relationships with key stakeholders in AIB Group Payments, IT and outsourced service providers ensuring that quality of change is a key focus when implementing any payments change for AIB UK.
- Actively support our retail network and support functions with queries in relation to payment products.
What you Will Bring:
- A proven track record of delivering on change projects.
- Strong communication and stakeholder management skills.
- Experience of maintaining business relationships with key internal stakeholders.
- Knowledge of UK Payment Products is preferrable but not essential.
Why Work for AIB
We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.
Some of our benefits include;
- Variable Pay
- Employee Assistance Programme
- Family leave options
Key Capabilities
Behavioural Capabilities:
- Customer First-Puts the customer at the heart of what we do across the organisation.
- Vision & Purpose Led- Influences with energy and optimism for the future.
- Collaborates-Develops connections that will enable successful outcomes.
Technical Capabilities:
- Negotiation and Influence- Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others.
- Stakeholder Management- Cultivates and maintains business relationships, partnerships and alliances internally, externally and virtually with key stakeholders.
AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie
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