Claims Administrators (Litigation Team)

Location: Liverpool / Hybrid

Job Type: Full-time, Permanent

Salary: Competitive

About JB Leitch

JB Leitch is a Legal 500 commercial law firm with a national reputation for excellence in property management litigation. Since 1997, we’ve acted for some of the largest corporate landlords, freehold investors, and property management companies across England and Wales.

Our specialist focus means our experience is unmatched. Today, we have the largest team of property management and leasehold legal specialists in the country and hold Tier 3 status in the Legal 500, placing us alongside some of the biggest names in the legal sector.

Why Join Us?

At JB Leitch, our people are our greatest asset. We’re proud to hold Investors in People certification and have been awarded Training Provider of the Year for our commitment to development.

We offer an environment where you can make a real impact, supported by a comprehensive benefits package:

• Hybrid working for better work-life balance
• Enhanced parental pay
• Private Medical Insurance & medical cash plan
• Enhanced annual leave + option to buy more
• Discounts on shopping, gyms, cinema, and more
• Season ticket loans & car maintenance scheme
• Free fruit, sweet treats, and unlimited Nespresso coffee
• Mental health and financial wellbeing support
• Competitive pension scheme & life assurance (3x salary)

About the Role

As part of the formation of our Litigation Team, we are inviting applications for Claims Administrator roles. These positions will play a key role in supporting the progression of high-volume, standard small claims.

Key Responsibilities

Claims Administrators will be responsible for non-reserved activities, including:

• Preparing draft claims, Particulars of Claim, applications, and judgment requests via the case management system and MCOL.
• Monitoring post-issue activity and escalating all defences, AOS, admissions, and part-admissions to the Supervising Solicitor, while maintaining accurate case records.
• Instructing high court enforcement (where applicable) and monitoring progress of enforcement, including liaising with enforcement officers.
• Liaising with clients, courts, lenders, and responding to standard debtor enquiries.
• Processing payments from lenders and debtors.
• Ensuring all work is completed in line with CPR, GDPR, and SRA best practice.

What We’re Looking For

• Strong attention to detail and organisational skills.
• Ability to manage a high-volume caseload efficiently.
• Excellent communication skills for liaising with clients and stakeholders.
• Previous experience in a legal or claims environment is desirable but not essential.