Account Manager

About the Company

Our client is a globally recognised SaaS provider specialising in procurement analytics and spend management solutions. With over 20 years of success, they are trusted by leading enterprise organisations worldwide to deliver data-driven insights that transform procurement functions into strategic drivers of business value.

Operating at the intersection of technology and consultancy, the business combines a powerful platform with deep domain expertise—enabling customers to unlock measurable savings, improve supplier performance, and make smarter, faster decisions. With continued international growth, they are now strengthening their UK team with a strategic Account Manager hire.

About the Role

This is a high-impact, customer-facing role focused on driving value across an established portfolio of enterprise clients. You will act as a trusted advisor, ensuring customers maximise the value of the platform while identifying opportunities to expand relationships through upsell and cross-sell.

This is not a traditional account management role—it requires a consultative, insight-led approach and a strong understanding of procurement challenges and opportunities.

Key Responsibilities

• Own and develop relationships with key enterprise customers across the UK
• Drive customer value and adoption of the platform through a consultative approach
• Identify and execute upsell and cross-sell opportunities within existing accounts
• Engage with senior stakeholders across procurement, finance, and executive teams
• Collaborate with customer success, product, and sales teams to deliver a seamless client experience
• Support renewal processes and ensure high levels of customer satisfaction and retention

About You

• Proven experience in Account Management or Customer Success within a SaaS environment
• Strong understanding of procurement, either through:
• Experience with procurement software solutions, or
• Background in procurement consultancy
• Experience working with enterprise customers and managing complex stakeholder environments
• Commercial mindset with a track record of growing accounts through upsell/cross-sell
• Highly consultative approach with the ability to translate data into business value
• Strong communication and relationship-building skills

Why This Opportunity?

• Join a business with deep credibility and a strong reputation in the procurement space
• Work with enterprise clients on high-value, strategic initiatives
• Be part of a collaborative, international team that values expertise and impact
• Opportunity to combine commercial growth with genuine customer value creation
• Competitive salary, performance-based bonus, and long-term career potential

If you bring procurement expertise and enjoy building strategic customer relationships that drive real business outcomes, this is a fantastic opportunity to join a market leader in its space.