Management Consultant – Comms, Media, Technology – B2B

Job Role: Management Consultant – Comms, Media, Technology – B2B

Location: London

Mobility: Up to 100%

Career Level: Consultant

As a team:

Our Communications, Media & Technology (CMT) Strategy & Consulting team partners with leading organisations across Telecoms, Media, Software, Platforms, and High-Tech industries. We help clients navigate complex, often ambiguous challenges by defining strategies, designing future-state processes, and delivering outcomes through the integration of data, technology, and change execution. From scaling new platforms and reinventing business models to simplifying operations, we drive measurable, long-lasting results.

We work at the heart of industry and innovation – helping clients tackle their most complex challenges. We bring together global capabilities, functional knowledge, and ecosystem partnerships to accelerate change and help our clients lead in the digital age. Much of our work centres on B2B growth, B2B customer experience, and large-scale B2B transformation across sales, service, and operations.

We’re looking for experienced problem-solvers who combine deep industry expertise with the ability to bring clarity and structure to ambiguity, helping clients seamlessly move from strategy to execution. If you’re ready to drive transformation and deliver impact at scale, we want to hear from you.

What’s in it for you?

• A dynamic career path at the forefront of industry transformation, supported by a high-performing and inclusive team culture
• Opportunities to work on high-impact projects with global clients shaping complex B2B propositions, enterprise customer journeys, and large-scale B2B transformations across the Comms, Media, Software & Platforms, and/or High-Tech sectors
• Continuous learning through access to world-class training, cutting-edge technologies, and a global network of experts
• A collaborative environment that fosters innovation, embraces diverse thinking, and prioritises your personal and professional growth

In this role you will:

• Solve high-impact business problems where the path forward isn’t always clear, using structured approaches such as detailed process design, data-driven insights, and cost-benefit analysis
• Collaborate with clients and internal teams to shape and deliver strategic initiatives that generate tangible business value
• Lead the design and execution of solutions – including scope definition, delivery models, and business cases – while collaborating across strategy, technology, and delivery functions to bring solutions to life
• Use structured problem-solving techniques such as interviews, workshops, data analysis, and research to uncover insights and guide key decisions
• Shape commercial propositions and contribute to business development, driving client growth conversations and go-to-market strategies

Job qualifications

We are seeking candidates with a strong problem-solving mindset and hands-on experience in Comms, Media, Software & Platforms, High Tech, or adjacent technology-driven industries. You may come from consulting, internal strategy, transformation teams, or from an established platform provider within the relevant industry. You will bring strong experience within the Business-to-Business (B2B) customer segments, e.g. SMB, MNC, Enterprise, and an operational and transformational understanding of the B2B customer lifecycle value chain in at least one of the relevant industry sectors as part of your consulting skillset.

You should bring expertise in the following areas:

Value-Driven Delivery

• Proven ability to structure and solve complex business challenges through data-driven insights, process redesign, business casing, and technology solutions
• Experience designing future-state B2B processes, B2B customer journeys, and B2B transformation roadmaps, from vision to execution
• Expertise in driving and owning end-to-end B2B transformation initiatives, from strategic design to full delivery and implementation

Client Engagement

• Ability to operate in ambiguous environments, bringing clarity, structure, and strategic alignment to drive stakeholder buy-in
• Proven track record of working directly with senior stakeholders to understand complex problems, co-create solutions, and drive cross-functional change
• Experience delivering complex transformation initiatives in both waterfall and agile environments

Coaching and growth

• Team management capabilities with experience mentoring and coaching junior team members, fostering collaboration, and building trusted client relationships
• A commercial mindset with comfort in shaping detailed business cases and guiding clients through the complexities of transformation

Set yourself apart:

• Experience & interest in fast-evolving areas such as Enterprise or SMB transformation, platform strategy, trust & safety, or scaled operations
• Experience in consulting or internal transformation/strategy teams within Comms & Media, Software & Platforms, or High Tech
• Demonstrated ability to own and drive complex challenges, providing clarity and delivering impactful, measurable solutions
• Familiarity with emerging technologies such as GenAI, Cloud, or Data Platforms, and an understanding of how they can create significant business value
• Relevant certifications (e.g., Agile, Cloud, Data, Architecture) or experience with modern delivery methodologies

What’s in it for you

At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

You will have the opportunity to make a distinct impact to one of the most important segments in the global economy. Not only will you be working with like-minded, passionate and innovative individuals across the team, but you will also learn new skills with continuous progression opportunities available.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com