The Customer Account Administrator is responsible for the end-to-end management of a key customer account, ensuring all orders are processed, produced, and delivered accurately and on time.
Key Responsibilities
- Act as the main point of contact for an engineering client, building strong relationships and understanding requirements
- Process customer orders accurately, checking specifications, quantities, and delivery requirements.
- Ensure smooth transition of projects into production
- Liaise with production and monitor order progress and proactively resolve delays or issues
- Ensure products are correctly labelled and all documentation (e.g. packing lists and delivery notes) is accurate
- Coordinate dispatch and delivery timelines to ensure on-time fulfilment
- Support the accurate and timely invoicing and financial completion of orders
Key Skills & Experience
- Experience in a customer-focused role, 3+ Years
- Strong administrative skills and order processing
- High attention to detail, particularly in order accuracy and documentation
- Ability to work effectively with multiple internal departments
Working pattern - Monday to Friday 30 - 40 hours per week.
Contact Judith on for further details.
Skills:
Administration customer orders order processing sales orders Customer Service
Benefits:
Flexitime Parking Career Opportunities
WHJS1_NI