Sales Manager
Burton on Trent
£53,000 - £55,000 DOE, Plus Company Car & Bonus
We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction.
This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure.
Description of the role:
- Manage and maintain key customer relationships, ensuring strong commercial outcomes.
- Oversee market coverage tools and ensure data accuracy and reporting effectiveness.
- Take ownership of CRM processes, including data management and reporting
- Collaborate cross-functionally with R&D and Quality teams to meet customer requirements and timelines.
- Support audit processes (including IATF and external audits)
- Monitor and manage customer satisfaction, including dispute resolution.
- Analyse new product quotations and support commercial decision-making.
- Manage stock availability and participate in internal planning meetings.
- Attend and contribute to customer meetings, including commercial and engineering discussions.
- Maintain and report on market share data.
- Support product updates in line with regulatory or legislative changes
- Deliver a consultative approach to strengthen customer relationships and commercial performance.
- Lead sales negotiations and provide accurate, timely information to customers.
- Gather and utilise customer insights to inform business strategy.
About you:
- Proven experience in a customer-facing role within a large commercial environment
- Background in the automotive or tyre industry is essential.
- Strong understanding of sales processes and market analysis
- Excellent communication, presentation, and negotiation skills
- Strong financial and commercial acumen (e.g. P&L, margins)
- Highly analytical with the ability to interpret data and trends.
- Self-motivated with strong organisational skills
- Resilient, adaptable, and solution-focused
- Able to build and maintain strong internal and external relationships.
- Proficient in IT systems, particularly Excel and CRM tools
- Full UK driving licence
- Willingness to travel and stay overnight when required.
If you thrive in a fast-paced, customer-facing environment and want to take ownership of key relationships, this could be the perfect opportunity for you!