With a rich heritage of excellence and a forward‑thinking approach, our client prides themselves on creativity, technology‑driven manufacturing, and best‑in‑class client service. Sustainability, innovation, and people development are at the heart of their DNA. As a growing and acquisitive business, they have ambitious plans to further enhance their service and operational capabilities.
The Role
As a key member of the senior leadership team, you will be instrumental in underpinning the next phase of the business growth. This role requires a strategic, while involved leader to oversee Production Services, optimise workflow efficiency, and ensure exceptional client service.
Key Responsibilities
- Lead and manage the Production Services function, ensuring seamless coordination of all jobs from initiation to completion.
- Develop and implement best‑in‑class policies, systems, and processes to enhance productivity and service delivery.
- Drive continuous improvement initiatives to enhance efficiency, profitability, and service excellence.
- Foster a culture of innovation, identifying opportunities to integrate new technologies and methodologies.
- Oversee project management, ensuring clear ownership, accountability, and transparent, proactive reporting.
- Lead, mentor, and develop the Production Services team, nurturing talent and driving high performance.
- Collaborate with internal stakeholders across divisions to ensure optimal workflow and customer satisfaction.
Requirements
We are looking for a dynamic, results‑driven professional with a passion for operational excellence and client service. You will bring:
- Proven leadership experience in building and managing production or operational functions within the print, packaging, or manufacturing industries.
- A demonstrable track record of a service‑led approach to engagement.
- Deep technical knowledge of print production processes, combined with strong commercial acumen.
- Strong analytical and critical thinking skills, with the ability to drive efficiency and profitability.
- Experience in implementing systems and process improvements, leveraging technology where appropriate.
- Excellent leadership and communication skills, with the ability to inspire teams and collaborate cross‑functionally.
- A hands‑on approach, combined with a strategic mindset to support both organic growth and acquisition integration.
What Our Client Offers
- A competitive salary and comprehensive benefits package.
- A pivotal role within a growing, forward‑thinking business with strong investment in technology and people.
- An opportunity to make a lasting impact, shaping the future of the Production Services department.
- A dynamic, fast‑paced environment that values innovation, collaboration, and professional growth.
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