Location: Northern Home Counties and Field Based
Our Client is a recognised leader within their sector of specialist inks and this is a fantastic opportunity for a potential career path into Technical Services Management or Production Management.
Main purpose of the role
- Reporting to the Technical Director you will work as part of a laboratory based team to provide technical support on-site at customer print trials, ensuring their success and to provide technical support for customer enquiries by undertaking internal testing of ink samples from trials.
- Investigating quality complaints and identifying potential internal process improvements.
- Also to be expected to carry out a range of tasks in the laboratory such as QC testing and colour matching as required.
- The role requires directly working with the customer with frequent overseas travel.
- Key relationships include working closely with Production, Technical, Sales, and Commercial teams.
Key Accountabilities
- Attend customer trials to ensure that products are run under optimal conditions, and adjust inks as necessary during trials to achieve customer requirements.
- Maintain accurate records of trial operating conditions and results, and capture and document lessons learnt.
- Carry out technical work and assist in problem solving for customer enquiries to an agreed standard.
Qualifications / Experience
Required
- Relevant technical experience in the application of paste printing inks
- Comprehensive experience of running printing trials and trouble shooting on press
Preferred
- Background in offset or intaglio printing
- Experience in colour matching both visually and with spectrophotometers
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