Major Account Director - London - circa £60k pa plus bonus plus benefits

One of the top printing companies in the UK has an opening for a Major Account Director. The purpose of this key role is to manage one of their largest and most prestigious accounts.

It will be your job to develop trusting and long‑lasting relationships. As the key interface between our client and this brand, portraying a high degree of professionalism, confidence and boundless energy will be of upmost importance.

With a focus on maximising revenue within this account, you must know the printing industry inside out and have an aptitude for expanding this relationship by identifying their needs and requirements. We are looking for someone able to interpret briefs and capable of expediting necessary areas of the business.

You will be a commercial thinker who is responsible for ensuring existing clients’ needs are met in accordance to Service Level Agreements. You will have a strong analytical mind with the capability of foreseeing problems early and implementing suitable counter‑measures.

Responsibilities

• Strengthen the client relationship through proactive account directorship
• Maintain client satisfaction to an agreed target
• Actively seek to increase the services offered and increase income generated
• Have an in-depth understanding of the financial status of the client and develop processes that help to accurately forecast upcoming workloads
• Continually strengthen and forge excellent client relationships with each decision maker through proactive directorship and communication
• Employ excellent listening and probing questioning skills to fully understand the client and their industry sector
• Understand the client’s products, services and marketing objectives
• Ensure the client receives timely, high quality reporting
• Promote professionalism through manner, appearance and delivery and always keeping promises

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