Salary
£26,000 per annum
Job Type
Full-time, Permanent (37.5 hours per week)
Location
Leeds (LS9)
About The Role
Our client is currently recruiting for a proactive and commercially minded Internal Sales Executive to join their growing team in Leeds. This position is ideal for someone who thrives in a fast‑paced environment, enjoys building relationships with customers, and is confident in both inbound and outbound sales activity.
Key Responsibilities
- Handle incoming customer enquiries via phone, email, and live webchat in a professional and timely manner.
- Proactively follow up on customer quotations through outbound calls, converting opportunities into confirmed sales.
- Conduct after‑sales follow‑ups to ensure customer satisfaction and identify further sales opportunities.
- Manage a high volume of customer queries, taking full ownership from initial contact through to resolution.
- Provide regular updates to customers regarding orders, deliveries, and any potential issues.
- Liaise with internal departments, suppliers, and third‑party couriers to ensure smooth order fulfilment.
- Maintain accurate and detailed records of all customer interactions within internal systems.
- Support the wider sales function by identifying upselling and cross‑selling opportunities.
Skills & Experience Required
- Previous experience in an internal sales, sales support, or customer service role with a strong commercial focus.
- Confident in making outbound sales calls and following up on leads/quotations.
- Excellent communication skills, both written and verbal.
- Target‑driven with a positive and proactive attitude.
- Strong organisational skills and ability to manage multiple tasks effectively.
- Comfortable working in a fast‑paced, high‑volume environment.
- Good IT skills, including Microsoft Office and CRM systems.
Working Hours
- 37.5 hours per week, Monday to Friday (office hours).
- Saturday working required on a rota basis.
Salary & Benefits
- Basic salary of £26,000 per annum.
- Company pension scheme.
- Staff discount on products.
- Free on‑site parking.
- Life insurance.
- Referral programme.
- Birthday off after one year of service.
- Annual salary review after one year of service.
To apply, email your CV to Jade.Lawlor@hawk-3.com or call Jade on 07526 166809.
Closing date is 17.04.2026 – please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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