Responsibilities
Reporting into the Store Manager, you will also:
- Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store
- Plan and organise current promotions or in-store events
- Listen and respond to our customers feedback and react accordingly
- Ensure market leading availability across the store
- Work with the other Managers in store to lead a supportive and performance driven department
- Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
- Deliver training to ensure team have the capability and confidence to deliver their role
- Motivate and lead colleagues to work with confidence across various departments
- Identify and develop talent within the department
- Build effective relationships with other operating departments
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
- Take a leadership role within the store
- Ensure resource is planned thoroughly
Benefits
You will play a vital role in our business and have a huge impact on our success. You will receive excellent training, support and continued development. We also offer a competitive salary, a generous bonus, an attractive pension scheme, private healthcare, a colleague discount and a range of family-friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
About you
Whether you have previous experience working in the retail industry or in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
- Experience of managing a team in a fast-paced environment
- You will need to be a great communicator who can share knowledge, experience and best practices
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
- You must be adaptable to change, whilst being able to challenge effectively
- As a Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
#J-18808-Ljbffr