Customer Service Manager — Hybrid Leader Driving Excellence

Tesco Insurance is seeking a Customer Service Manager to lead a team of Team Leaders in Newcastle or Glasgow. This role focuses on delivering excellent customer outcomes while fostering a supportive workplace. Responsibilities include driving improvement, ensuring compliance, and utilizing data to enhance service delivery. The ideal candidate will have experience in operational leadership within a regulated environment and a passion for customer service. Benefits include a competitive salary, annual bonus, pension scheme, and private medical insurance. #J-18808-Ljbffr