Legal Client Relations Director

Job Description

Legal Client Relations Director

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Location: London (Hybrid – minimum 3 days in-office)

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Salary: £100,000 per annum

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LAW Absolute is working exclusively with a professional services business who are seeking a Client Relations Director to lead and grow relationships with leading UK law firms on a permanent basis.

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This is a senior, relationship-led role suited to someone with a legal background, strong commercial instincts, credibility with senior legal stakeholders, an excellent private practice network and a genuine interest in high‑value litigation and advisory work.

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The Role

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As Client Relations Director, you will own and develop a defined portfolio of major law firm clients, acting as a trusted adviser and long-term strategic partner.

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You will be responsible for deepening relationships, driving sustainable revenue growth, and working closely with internal delivery teams to ensure an outstanding client experience. The role is London-based with frequent in-person engagements.

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Key Responsibilities

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Strategic Account Leadership

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• The successful candidate will own and develop relationships across a portfolio of circa 10 key UK law firms
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• You will build trusted relationships with senior stakeholders through regular face-to-face meetings, events and networking
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• You will act as a strategic adviser, understanding client pressures and objectives and tailoring solutions accordingly
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• Create and deliver structured account plans, including relationship mapping and growth strategies
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• Identify cross-practice and cross-office opportunities
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• Monitor, report and forecast account performance
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Revenue & Business Development

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• You will drive revenue growth across the client portfolio
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• Manage opportunities through the full sales cycle from enquiry to conversion
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• Collaborate with marketing on firm-specific initiatives, thought leadership and events
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• Support international growth initiatives through existing client relationships
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Operational Excellence

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• Partner closely with internal client services teams to ensure seamless delivery, often to tight timelines
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• You will act as a senior escalation point within the sales process
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• Conduct post-engagement follow-ups to capture feedback and measure impact
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Market Insight & Positioning

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• Build and maintain a strong professional network within the UK legal market
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• You will stay informed on litigation and market trends relevant to your client base
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• Share client insights internally to inform strategic and commercial decision-making
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The successful candidate will be required to show that they not only have but can develop deep, trusted relationships across a legal portfolio. It is essential you have a strong network and are able to show revenue growth in your current and previous roles.

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About You

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• Ideally a qualified solicitor or someone with a background working in the legal market looking to pivot into a client relationship director role
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• Someone with legal sector expertise and an excellent private practice network
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• Proven experience managing and growing high-value client relationships
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• Confident engaging with senior legal stakeholders
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• Commercially astute with disciplined pipeline management
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• Skilled relationship builder with strong emotional intelligence
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• Credible, professional and consultative in approach
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• Able to juggle multiple priorities effectively
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• Strong written and verbal communication skills
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• Comfortable working in a relationship-led, in-person environment
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This is a permanent position with a well-regarded professional services business.

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The salary on offer for the role is up to £100,000 per annum.

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If the above is of interest, and you would like to find out more, please send an updated CV to zalex@lawabsolute.com

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Working through LAW Absolute

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As the first recruitment agency to specialise only in placing interim lawyers, LAW Absolute has a long history in supporting lawyers who want to work flexibly and in control of their career.

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We are able to offer our contractors a range of challenging opportunities across private practice, corporates, financial services and within the not-for-profit sector. With over 20 years of placing contract lawyers in these markets, we have built excellent networks and many of the lawyers that we work with are contract lawyers that we have successfully placed on multiple assignments, allowing them to work with autonomy and build their career in the way they choose to. For our clients, we have worked closely with legal teams to help them plan and manage delivery of their services in a more efficient way in terms of resources, costs and timescales.

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To find out more about how LAW Absolute can assist you, or your team, through flexible working, please contact us or visit www.lawabsolute.com

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Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

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At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually.

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If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.