Hospital Administrator
Salary £25k-£26k DOE
East Grinstead
Monday to Friday (no late shifts or weekends)
Private medical insurance
Company pension
Staff events
Role Overview: The Hospital Administrator plays a key role in ensuring a smooth and efficient patient journey by delivering excellent customer service and providing comprehensive administrative support across hospital operations.
This is a busy, hands on administrative position requiring daily interaction with patients, clinical staff, managers, and external stakeholders.
The role is central to the coordination of hospital processes, supporting scheduling, documentation, communication, and general operational flow to ensure services run efficiently and effectively.
Key Responsibilities: - Maintain accurate patient records and update internal systems
- Complete post-treatment follow up calls
- Prepare and organise patient documentation and clinic materials
- Upload and manage clinic schedules on internal systems
- Scan, file, and process incoming documentation
- Provide reception cover when required
- Support preparation and maintenance of patient folders
- Handle incoming calls and email enquiries professionally
- Direct queries appropriately and provide clear information
- Carry out data entry with a high level of accuracy
- Support general administrative tasks across departments
- Process payments for services and products
- Ensure patients and visitors are signed in and out correctly
- Maintain confidentiality at all times
- Adapt to changing priorities in a fast paced environment
Key Skills and Experience: - Experience within a healthcare, clinical, or hospital environment is preferred
- Previous office based administration experience essential
- Confident telephone manner and experience handling customer queries
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Proficient in Microsoft Office (especially Excel) and general IT systems
- Strong organisational and time management skills
- Professional, polite, and customer focused approach
- Able to work independently and as part of a team
- Flexible and able to adapt to changing workloads
- Willingness to learn new systems and processes
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.