Fabric Support and Admin Engineer
About the Role
We have a new and exciting opportunity for a proactive and resourceful Fabric Support Platform Engineer to join our Data team.
As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances. Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do. Were committed to creating an inclusive culture where colleagues can thrive.
We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued reflected in our recognition as one of the Financial Times UKs Best Employers in 2025 and 2026. We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=.
You will play a key role within the Fabric centre of excellence, owning Fabric support, administration, and capacity capabilities as the SME for the Fabric data platform. A chance to influence and coordinate a virtual team of engineers to ensure clear incident management and effective communication for our data migration projects.
The role will be based out of our Bournemouth office with office presence required once a month.
Key Responsibilities
Provide 1st line support for any Fabric issues identified through proactive monitoring of scheduled and unscheduled jobs and performance.
Ensure stakeholder management, engagement and collaboration across SI projects and Programmes.
Manage support and administration tickets and provide effective communication of issues, incident management, best practice and advice our Fabric community.
Manage Power BI reporting performance via usage stats and user engagement.
Implement, review and periodically audit all access management and workspace management protocols including controls, adhering to the risk control framework.
Make recommendations for continuous improvement where possible such as Fabric tenant settings and any other features being rolled out by Microsoft.
Ensure security and governance adherence in all practices.
Deploy Fabric support and administration protocols and standards including the use of the Fabric Platform communication channels.
Ensure Fabric workspaces implement best practice, monitoring the environment via the FUAM Fabric Reporting solution, and improving it where required.
Administer Fabric workspaces and all metadata associated to the workspaces.
Manage and track workload using an AzDo board.
Proactively monitor and manage Fabric capacity, track throttling issues, undertake root cause analysis and maintain KPI reporting and communication to all relevant stakeholders.
Provide Fabric optimisation guidance, educating stakeholders and supporting users to improve efficiency and reduce cost to serve.
Act as the Fabric SME, proactively engaging with engineers and users while driving continuous improvement across support, administration, and capacity management.
About You
Demonstrable experience in Fabric or Azure data platform support, administration, capacity and cluster management
Proactive approach to communication, issue resolution and stakeholder management
Experience of working with cloud data platforms and driving best practices and standards to reduce cost and improve performance
Previous exposure to Python and SQL essential, exposure to PowerShell an advantage
Proven experience and knowledge of data warehousing, ETL processes, APIs, programming languages and best practice data management and administration.
Experience on Azure-based BI/MI approaches, in particular the use of Azure, Databricks, Azure Data Factory and Power BI
Proven experience of implementing best practices and ensuring governance adherence
Demonstrable history of exceptional communication skills with the ability to talk to a non-technical audience, the managing of expectation, discussing and making recommendations and working with end users on continuous improvement activity
Proven ability to thrive in fast paced settings, delivering highly accurate work within tight deadlines
Experience of proactively building and maintaining relationships both externally and internally
Desirable
Previous experience of working in the insurance/financial services sector
Reward and Benefits
This role is a Band B in the LV= Structure.
At LV= Life and Pensions, youll go above and beyond to do the right thing for our customers. Well reward your hard work with an attractive, competitive salary and benefits package, which includes:
26 days' holiday increasing after two years of service to 28 days
The opportunity to buy or sell up to five days of holiday
An annual bonus scheme based on company and personal performance
Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance
Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements)
Group Life Assurance of four times your basic pay to your dependents (youll have the option to increase this to 8 x cover)
Group Income Protection, if you enrol into the pension scheme and reach 5 years of service
Employee Assistance Programme (EAP) service for support when you need it
Virtual GP service
Shared parental leave
Up to 20% discount on our life products for you and your immediate family.
Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered.
Were proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if its right for you, our members and customers, and our business, then well do everything we can to make it happen.