Job Description
Head of Supply Chain
£60,000 (flexibility DoE) + Profit-related bonus
Fully Office-based
An established UK-based manufacturing company business in the food sector is seeking an experienced supply chain professional to join as their Head of Supply Chain.
A multi-site role, you will be responsible for the day-to-day operations and continuous improvement of end-to-end supply chain performance. The role ensures excellent customer service, efficient and cost-effective operations, and strong alignment between demand, warehousing and production. A key focus will be delivering data-driven decision-making and process implementation to support business growth.
Why Apply?
AA growing organisation, this company values people, performance and solutions. You will be joining an ideas-led business that prioritises continuous improvement, operational excellence and customer satisfaction. The role offers the opportunity to make a genuine impact, shape ways of working across multiple sites and play a key part in supporting sustainable business growth within a fast-paced, collaborative environment.
Duties and Responsibilities:
- Jointly lead the performance of two operational sites with the Operations Manager, holding responsibility for customer services, internal warehousing and third-party logistics operations
- Transform customer services and warehouse functions by embedding strong performance management, customer focus, Lean ways of working and continuous improvement initiatives
- Own and improve end-to-end supply chain planning, ensuring effective alignment between customer demand, warehousing and production plans
- Maximise the use of ERP and digital systems to improve data accuracy, visibility, automation and decision‑making
- Drive stock optimisation, working capital efficiency and cost control while maintaining high service levels
- Lead governance, performance management and continuous improvement with third‑party logistics partners
- Establish robust SOPs, training and onboarding processes to support capability, standardisation and scalability
- Act as a senior cross‑functional leader, working closely with Operations, Sales, Commercial, Finance and IT to deliver aligned supply chain outcomes and manage risk and resilience
Experience/Qualifications:
- Minimum of 7 years’ experience in supply chain, operations or logistics within FMCG or manufacturing
- Proven leadership experience across customer services, warehousing and supply chain functions, including third‑party logistics management
- Demonstrated ownership of end-to-end supply chain performance, including service levels, inventory, cost and working capital
- Strong track record of delivering continuous improvement and Lean methodologies in operational environments
- Experience working with ERP systems and digital tools to improve efficiency, data quality and business insight
- Degree or equivalent professional experience in Supply Chain, Logistics, Operations or a related discipline
- Desirable: qualifications in project management or Supply Chain Operations
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