Job Title: Department Manager
Location: New Southgate
Salary: up to £70,000 per annum plus bonus and benefits
Role: Permanent
Job Summary
A senior leadership opportunity within a growing independent builders' merchant. This flagship branch operates at significant scale, investing heavily in people, infrastructure and the customer proposition as part of ongoing expansion.
Key Responsibilities
- Full leadership accountability for a large, multi‑function department within a flagship branch
- Driving sales, margin and profit through excellent execution, team capability and customer experience
- Leadership, coaching and development of managers and departmental teams
- Creating a service‑led, trade‑focused culture with exceptional standards
- Owning departmental KPIs, budgets and commercial performance
- Performance management, succession planning and talent development
- Ensuring a highly commercial, safe and compliant trading environment
- Acting as a senior ambassador for the business within the branch and wider operation
Ideal Candidate
- Proven experience as a Store Manager, Branch Manager, Department Manager, Senior Manager or Trading Manager within builders' merchants, trade, or high‑volume retail environments
- Comfortable operating at scale within complex, fast‑paced operations
- Visible, credible and confident leader who leads from the front
- Strong commercial acumen with the ability to interpret data and drive performance
- Passionate about customer experience and team engagement
- Resilient, adaptable and solutions‑focused
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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