Business Consultant - Shape Solutions That Drive Real Impact
Salary - Up to £64,000 per annum
Are you a natural problem‑solver who loves turning complex challenges into clear, compelling solutions? Do you thrive in fast‑paced environments, working closely with clients and stakeholders to design products that really work? If so, this is your chance to play a pivotal role in shaping the future of Target's flagship products — Arrears, Customer Lifecycle, and Payments & Data.
The Role
As a Business Consultant, you'll sit at the heart of solution shaping across Target.
You’ll partner with Product Owners, Sales, and Bid teams to design high‑quality, commercially strong solutions that align with client needs and product roadmaps.
You’ll also lead client workshops, uncover requirements, and ensure the right expertise is involved at every stage of the process. This role is ideal for someone with a Business Analyst background who's confident engaging with senior stakeholders and comfortable navigating complex environments.
What You'll Be Doing
Bid, Sales & Solution Support
- Working with Product Owners to craft roadmap‑aligned solutions
- Supporting bids and proposals with product insight and solution narratives
- Attending bid qualification sessions to define scope and requirements
- Facilitating client workshops to clarify needs and test ideas
- Ensuring the right SMEs are involved throughout solution development
Client Engagement & Requirements
- Leading requirements gathering and documentation
- Presenting insights, impacts and solutions to internal teams and client stakeholders (including board level)
- Building trusted, long‑term client relationships
- Understanding client strategies, KPIs and challenges to shape value‑driven solutions
Solution Design & Analysis
- Translating requirements into structured business and functional design
- Ensuring solutions are holistic, scalable and aligned to scope
- Identifying risks, gaps and dependencies early
- Conducting analysis to find process and journey improvement opportunities
- Producing as‑is and future‑state process maps
Collaboration & Alignment
- Working closely with Product, Engineering, Operations, Compliance and Commercial teams
- Feeding market and client insights into product strategy
- Coaching colleagues on solution design and client needs
Continuous Improvement & Governance
- Supporting post‑project reviews and best‑practice development
- Helping evolve discovery and solution‑shaping methodologies
Requirements
Who You Are
You have:
- A strong Business Analyst or Business Consulting background
- Experience capturing, analysing and translating client requirements
- Exposure to bids, pre‑sales or solution‑design processes
- Excellent workshop facilitation and discovery skills
- Confident stakeholder engagement skills — including senior forums
- Experience in complex, regulated or financial‑services environments (FCA desirable)
- Strong understanding of business processes and digital system capabilities
- Commercial awareness and an eye for emerging market trends
You're someone who:
- Builds strong relationships at all levels
- Thinks innovatively and solves problems proactively
- Thrives in complex, fast‑paced environments
- Communicates clearly — both in writing and verbally
- Exceeds client expectations and embraces change
- Shares knowledge and supports team success
- Spots barriers early and takes action
- Understands KPIs, SLAs and operational performance drivers
Benefits
Why join us?
- A varied, interesting workload across multiple clients and products
- A supportive team culture that values individuality and wellbeing
- A chance to contribute directly to risk management and customer protection
- Opportunities to grow your knowledge and progress your career
- Regular feedback, recognition and development support
We also offer industry leading benefits including:
- Competitive Salary of up to £64,000 per annum
- 30 days holiday entitlement plus bank holidays
- Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
- Company Paid Private Medical Insurance (benefit in kind)
- Group Life Assurance
- Group Income Protection
- Discretionary Annual Pay Review
- Discretionary Annual Bonus Scheme
- Loyal Service Scheme
- Help@Hand - Confidential access to health and wellbeing support to include Employee Assistance Program
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
- Recognition Scheme
- Free Mortgage Advice and Support
- Wisdom Wellbeing, your go to for wellbeing resources and solutions
- Everest Funeral Concierge
- Free Bereavement and Probate Advice and Support
- Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
- Paid eye tests and employer contribution towards spectacles specifically for VDU use
You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!
- Technology Buying Scheme
- Discounted Gym Memberships
- Taste Card / Coffee Club Membership
- Charitable Payroll Giving
- Cycle to work Scheme (Salary Sacrifice)
Ready to Shape Target's Next Generation of Solutions?
If you love working with clients, shaping ideas, and turning insights into real‑world solutions, we'd love to hear from you.
Apply now and help us deliver products that make a difference.
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