Steadman Brown are working with a famous UK business, and long-term trailblazing Salesforce customer, who are looking to hire a Salesforce Administration Manager.
As the Salesforce Administration Manager, you will lead a team of 5 based Salesforce Administrators, who themselves are charged with supporting the platform, users and CRM roadmap, for a multi-org, multi-cloud Salesforce environment.
Responsibilities
- Line manage a team of Salesforce administrators, ensuring continuous professional development
- Act as the final voice when it comes to Salesforce Administration challenges, and solutions
- Manage, allocate and distribute workload to the team, including user support, platform support and project related tasks
- Support the Head of Salesforce and Salesforce Architect to assemble, manage and deliver the CRM roadmap
- Introduce governance, process and best practice to the Salesforce Administration team.
- Oversee release management tasks related to admin led changes
- Monitor team performance, output and quality control
Experience and Qualifications
- Proven background as a Salesforce Administrator within a mid-large Salesforce platform
- Experience line managing Salesforce colleagues, driving professional development
- Experience implementing processes, governance and procedures to drive best practice
- Strong experience working against SLA's.
- Excellent stakeholder management and vendor management experience
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