AI Ecosystem Engineer (Microsoft 365 & Copilot)
Help shape how our College uses AI safely, securely, and for real practical effect.
We are looking for an AI Ecosystem Engineer to lead the development, maintenance, and optimisation of our AI ecosystem, with a strong focus on Microsoft Copilot Agents, AI‑driven automation and creating an AI Data Ready environment across the College. You'll be our go‑to technical expert for practical, safe use of large language models (LLMs), workflow automation, and API integrations—making it easier for teams across the organization to work smarter while keeping governance, security and data protection at the forefront.
Responsibilities
- Build, maintain and optimise Copilot Agents in Copilot Studio, focusing on reliability, quality outputs and responsible token use.
- Manage and improve SharePoint knowledge sources and information structure to keep content accurate, accessible and governed.
- Design and support workflow automation using Power Automate and M365 tooling to reduce repetitive tasks for staff.
- Work with APIs and integrations to improve data flows and unlock secure automation opportunities.
- Champion safe AI adoption—supporting colleagues with troubleshooting, guidance, training resources and a SharePoint‑based prompt library.
- Keep security and governance front‑and‑centre, working to cyber security best practice and helping maintain/extend College AI policy.
- Contribute to wider senior infrastructure work as needed (e.g., Copilot Studio, SharePoint, Purview and related platforms).
Qualifications
- Experience working in an IT environment with a solid understanding of IT infrastructure and service delivery.
- Hands‑on experience with AI tools, LLMs or automation platforms (ideally Copilot Studio and/or Power Automate).
- Good awareness of cyber security best practice and a commitment to secure‑by‑design delivery.
- Confidence writing clear documentation and creating user‑friendly guidance or training materials.
- Strong analytical/problem‑solving skills and the ability to work with a wide range of colleagues across departments.
- Desirable: Level 3 IT qualification, degree in IT/Computer Science (or similar), and/or relevant industry certifications.
- Desirable: Experience with SharePoint information architecture, data governance, and AI readiness principles.
Benefits
- 30 days holiday plus bank holidays and College closure days.
- Employee Assistance Programme.
- Local Government Pension Scheme.
- Continued Professional Development.
- Free breakfast at most campuses (term time).
- Free parking subject to obtaining a parking permit.
- Various other benefits available, such as subsidised eye tests, contribution to flu injections, cycle to work schemes, RAC discounts and more.
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