Technical Business Analyst - Public Sector

Introduction

At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors.

You'll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high profile programmes that stretch your skills and accelerate your growth.

We invest heavily in you--supporting continuous learning, in demand skills development, and long term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique.

We offer:

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.

Your role and responsibilities

We are looking for a Technical Business Analyst to join our delivery team and help shape high quality digital and technology solutions. In this role, you will work closely with business stakeholders, architects, developers, testers, and vendors to gather and document requirements, analyse problems, and ensure that technical solutions meet business needs.

You will translate complex business objectives into clear functional requirements, user stories, acceptance criteria, and process flows. You will support all stages of the SDLC, helping teams understand dependencies, evaluate impacts, and deliver high quality outcomes. Your ability to communicate clearly, analyse issues, and facilitate workshops will be essential as you help shape solution design and guide delivery teams.

As a Technical BA, you will also bring a practical understanding of how systems integrate, how APIs and data flows behave, and how non functional requirements influence technology decisions. Depending on your experience, you may lead requirement workstreams, mentor other analysts, or contribute to account level planning and stakeholder management.

If you enjoy solving complex problems, engaging with both business and technical teams, and helping deliver solutions that add real value, we would love to hear from you.

Key Responsibilities

• Gather and document business and functional requirements.
• Create user stories, acceptance criteria, process maps, and use cases.
• Perform gap analysis, impact analysis, and solution assessments.
• Work with developers, testers, architects, and vendors to clarify requirements.
• Support Agile ceremonies such as sprint planning and backlog refinement.
• Assist with testing activities by validating requirements and reviewing results.
• Depending on experience, help guide workshops, mentor team members, or support stakeholder engagement.

Required technical and professional expertise

• Strong requirement gathering and documentation skills
• Functional specification writing (user stories, acceptance criteria, use cases)
• Impact analysis and gap analysis
• SDLC knowledge (Agile, iterative, and traditional models)
• Process mapping (BPMN or equivalent)
• Understanding of APIs, integration patterns, and system interactions
• Ability to read/interpret technical documentation, architecture diagrams, and data flow diagrams
• Understanding of non-functional requirement categories
• Strong communication and stakeholder management
• Workshop facilitation
• Problem‑solving, analytical thinking, and structured reasoning
• Ability to collaborate effectively with developers, testers, architects, and vendors

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV)

Preferred technical and professional experience

• Strong Analytical Skills: Deep expertise in analyzing complex business cases, identifying areas for improvement, and developing effective solutions that meet business requirements.
• Excellent Communication Abilities: Experience in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes.
• SDLC Methodologies: Experience with various SDLC methodologies, leveraging this knowledge to drive business outcomes and ensure effective solution development.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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