We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineeringexpertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
We are looking for a Modernisation Project Manager who will be responsible for managing a varying portfolio of modernisation and enhancement projects within the London & South region, reporting to the Regional Director.
As a Project Manager, your day to day will include:
- Ensure compliance with Health and Safety rules and guidelines across the region.
- Identify training needs / methods for engineers.
- Travel will be required as part of this role.
- Liaise with the modernisation and enhancement teams in all aspects of contracts.
- Liaise and assist modernisation and enhancement teams to ensure accurate, best-engineered materials are provided to ensure profitable returns on all works.
- Ensure all works follow the appropriate company working practices.
- Carry out site surveys, which should include an assessment of materials access / egress etc.
- Ensure the materials supplied are in full compliance with regulatory codes and practices along with ensuring that these comply with any clients / consultant's specification.
- Ensure that any areas on non-compliance with clients / consultants' specification which were highlighted in our tender return documents have been acknowledged and approved by the client / consultant.
- Obtain materials from TK Elevator approved suppliers only.
- Liaise with TK Elevator approved suppliers to ensure that all relevant information is provided to them to enable correct supply of materials.
- Visit the customer and discuss levels or works required, provide feedback and monitor customer service levels of satisfaction.
- Take ultimate ownership for all customer complaints, adhere to internal process and ensure issues are effectively resolved.
- Be fully conversant with the project book and update accordingly.
- Attend site meeting with the client and visit site with the engineer to ensure compliance with job pack.
- Represent TK Elevator in a positive and proactive way within the local community, developing strong local relationships with customers and assuming ownership for modernisation and enhancement works.
- Previous experience in a Project Manager role managing a team
- Experience working in an Operational role within the Lift industry
- Experience of a high-volume modernisation environment
- Customer relationship management skills and experience
- Hold a full UK Driving License and able to travel
- Excellent verbal and written communication skills
- The ability to use your initiative and work well with others
- Positive attitude and receptive to change
- Extremely organised
- Superior customer-care skills
- The ability to self-assess and take ownership of personal development
- An advocate for H&S regulations in the workplace
- Competitive salary paid on a monthly basis
- 34 days holiday, inclusive of bank holidays
- Attractive company pension scheme
- Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
- Life Assurance Scheme - 4x annual salary
- Free access to premium health and wellbeing apps
- Subsidised gym membership
- Industry-leading enhanced maternity and paternity provision
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
- Long Service award scheme, with holiday benefits
- Employee Assistance Programme
- Refer a friend scheme
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