Company & Location: The AA – London (hybrid working, 3 office days per week). Employment: Permanent, full time. Additional benefits: Annual Bonus, Cash-Car Allowance, Private Medical Insurance.
Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers: roadside assistance, home and motor insurance, driving technologies. As we expand and modernise, joining us as Head of Digital Architecture means you'll play a crucial role in our success and be part of this exciting motoring journey.
We are seeking a strategic and technically credible Head of Digital Architecture to lead the evolution of our digital ecosystem across web, mobile, and customer platforms. Reporting to the Digital Technology Director, this role will shape a group-wide digital and AI strategy, ensuring alignment with long‑term business goals, customer outcomes, and innovation priorities.
What will I be doing?
- Define and own the digital architecture vision and roadmap across web, mobile, APIs, and customer platforms
- Lead the transition to modern, cloud‑native architectures (API‑first, event‑driven, composable)
- Drive group‑wide digital architecture strategy, ensuring alignment with enterprise and customer outcomes
- Provide leadership and direction to a team of architects, ensuring high‑quality solution design and governance
- Act as a bridge between business and technology, translating complex architecture into clear value‑driven outcomes
- Champion AI‑enabled architecture and emerging technologies, embedding innovation into digital platforms
What do I need?
- Demonstrated senior‑level expertise in digital architecture across web and mobile platforms within large‑scale, enterprise environments
- Strong capability spanning business, solution, and strategic architecture, with experience operating in complex organisational landscapes
- Proven people leadership and line‑management experience, building and leading high‑performing architecture teams
- Deep knowledge of cloud technologies, particularly AWS and Azure, supported by an adaptable technical perspective
- Established track record of influencing senior stakeholders and delivering impactful, large‑scale digital transformation initiatives
- Forward‑thinking mindset with a strong interest in AI, emerging technologies, and modern engineering practices, driving continuous innovation
Benefits
- 25 days annual leave plus bank holidays, with holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1, plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme with car salary sacrifice and discounts on healthcare, shopping, holidays and more
- Company‑funded life assurance
- Diverse learning and development opportunities to support you in progressing your career
- Dedicated Employee Assistance Programme and 24/7 remote GP service for you and your family
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference it brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best, and feel truly belonging. We have five communities that bring together people with shared characteristics and backgrounds, driving positive change.
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