Job Description
Location: London, Hybrid
We’re excited to be hiring a Data Scientist to play a key role in driving customer retention and order rate performance at Gousto. In this role, you’ll build, improve, and deploy data science products that directly support menu trading decisions—helping us better understand our customers and deliver the right meals at the right time. You’ll ensure we’re capturing and leveraging the right data, applying the most effective algorithms to create impactful, scalable solutions.
Working as part of a cross‑functional team alongside product managers, analysts, and software engineers, you’ll continuously refine models to support Gousto WINs initiatives and unlock new opportunities for growth. You’ll also contribute to the OKR planning process, identifying areas for improvement and assessing feasibility to ensure we’re focusing on the highest‑impact work. If you’re motivated by seeing your models drive real customer outcomes, this is a role where your impact will be clear and immediate!
Core Responsibilities
- Partner with the menu planning team to use data science optimisation tools to shape weekly menus.
- Use simulation tools to identify opportunities, working with analytics and menu teams to design and run A/B tests on menu composition.
- Continuously improve existing tools (e.g., menu planners, simulation tools, and optimisation models) to support new propositions and improve key trading metrics.
- Collaborate with senior data scientists and stakeholders to uncover and prioritise new data science opportunities within the menu domain.
- Identify and implement improvements that reduce manual overhead and streamline processes for both data teams and stakeholders.
- Follow best practices for deploying data products into production, while proactively suggesting improvements to architecture and processes.
- Support the ongoing development of testing and deployment capabilities within the squad to ensure robust and scalable solutions.
- Keep up to date with the latest data science techniques and tools, applying relevant innovations to improve menu performance.
- Share knowledge, promote best practices, and help strengthen the data science community both within Gousto and externally.
- Play an active role in building a positive, inclusive, and collaborative culture across the data function and wider Gousto team.
Who You Are
- Strong knowledge of optimisation and machine learning techniques, with experience applying them to real‑world problems that drive measurable impact.
- Understanding of how simulation can be used to inform decision‑making and improve outcomes.
- Interest in emerging technologies such as GenAI and agentic AI, and how they can enhance productivity and improve customer‑facing experiences.
- Highly proficient in Python, with a working knowledge of SQL and PySpark for handling and transforming data at scale.
- Experience writing production‑ready code and deploying data science products, even in environments with limited engineering support.
- Some experience working with platforms such as Databricks or AWS within an MLOps context.
- Excellent collaboration skills, having worked effectively in cross‑functional teams alongside analysts, software engineers, and product managers to deliver end‑to‑end solutions.
- Experience working with customer data, ideally within a subscription or e‑commerce environment, and understanding how data can drive customer outcomes.
Benefits
Click here to see our company benefits!
EEO Statement
We’re looking for applications from people of all backgrounds and experiences. If you have a disability that may affect you during the interview process, please let us know and we will do our best to help you feel comfortable.
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