Operational Excellence - Consultant/Senior Consultant

Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

In the Operational Excellence team, within Intelligent Process and Performance (IPP), we focus on looking at ways to help our clients improve and optimise their processes using the latest technology. You will work alongside industry experts in Process Design & Optimisation, delivering programmes in an Agile/Safe manner and supporting incremental improvements while developing long‑term strategy.

As a Consultant or Senior Consultant, you will lead a stream of work, produce high‑quality deliverables, and drive your own learning and development. You may also contribute to business development, internal thought‑tanks, learning & development, and practice development.

Responsibilities

• Lead and manage client projects, producing deliverables and driving improvements.
• Support client engagements with process transformation tools and techniques (continuous improvement, Lean Six‑Sigma, Process re‑engineering, Cost Transformation, service design).
• Model business processes (BPMN) using platforms such as SAP Signavio/ARIS and identify efficiency improvements.
• Analyse and present complex data in a logical and compelling manner.
• Build relationships with stakeholders and contribute to the development of market‑leading offerings.

Your Profile

• Previous consulting experience delivering or leading workstreams on process optimisation projects.
• Strong understanding and client project experience with process transformation / optimisation tools and techniques.
• Experience with SAP Signavio/ARIS or similar Business Process Modelling platforms.
• Excellent understanding of Business Process Management (BPM) and the ability to model processes using BPMN.
• Experience in business analysis and presenting complex data logically.
• Excellent interpersonal skills, including listening and clear communication on complex issues.
• Strong networking skills to develop key stakeholder relationships.

Even better if

• Certified Lean Six Sigma Yellow or Green Belt.
• Experience leveraging Process Mining in the context of process transformation.
• Experience in process analysis and prioritisation for automation delivery, including workflow design and RPA.
• Experience working on RFPs and building new tailored offers for process transformation/cost optimisation.
• Experience with Operating Model transformations.
• Experience delivering in an Agile or Scaled Agile environment.

Security Check (SC) Clearance

Successful appointment requires obtaining Security Check (SC) clearance. To qualify, the applicant must have resided continuously within the United Kingdom for the last 5 years, among other criteria.

Need To Know

Capgemini is committed to Diversity & Inclusion, building environments where employees can bring their whole self to work. We embed hybrid working and flexible arrangements for all UK employees. Employee wellbeing is vital, supported by Mental Health Champions and wellbeing apps such as Thrive and Peppy.

What You'll Love About Working Here

You will be part of a dynamic, startup‑style environment within Capgemini that encourages innovation, curiosity, and co‑creation. You will work on cutting‑edge digital transformation projects, using the latest automation, AI, and process intelligence, and build strong relationships across Capgemini and with external clients and technology partners.

CSR

Capgemini focuses on using technology for positive social impact, reducing its carbon footprint and improving access to a digital world. We have been named among the world’s most ethical companies for ten years.

Location & Benefits

Potential base locations: London, Manchester, Newcastle, Glasgow. Flexibility for assignment location may be required. The remuneration package includes flexible benefits options and a variable element dependent on grade and performance.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations accelerate their digital and sustainable transition. With 350,000 team members across more than 50 countries, Capgemini delivers end‑to‑end services and solutions, including AI, cloud, and data expertise.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2). We will offer an interview to all candidates who declare a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

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