Venue Manager | The Halt, Belfast

Hastings Hotels is a family owned luxury hotel group based in Northern Ireland. We believe it's our people who create the exceptional experiences we offer our guests. When we work together, we can do amazing things.

The Halt is our newest concept venue located in the former Europa Bus Station right in the heart of Belfast City Centre. Whether it's grabbing a coffee on the commute or catching up with friends over pints, cocktails, and casual bites, The Halt will be a vibrant, contemporary space with great atmosphere and great people.

We are now on the lookout for a passionate and reliable Venue Manager to lead this new chapter.

Under the inspiring leadership of Andrew McNeill, General Manager of the Europa Hotel, youll oversee all aspects of the day-to-day operation of The Halt. This is a hands-on role for someone who thrives in a fast-paced, customer-focused environment. You will lead a small energetic team, have full food and beverage control, and deliver an unforgettable guest experience that reflects the authentic vibe of Belfast City. You can expect to work 45 hours per week (excluding breaks), 5 shifts out of 7 including weekends.

About The Role

• Manage and motivate your team through effective communication, training and development.
• Create a working environment that is respectful, supportive, and energising.
• Oversee all operational aspects of The Halt including bar, food service, and front-of-house. This includes the opening and closing of the venue.
• Ensure full food and beverage stock control, from ordering to waste management.
• Monitor budgets, control costs, and deliver profitable performance across all areas.
• Uphold Hastings Hotels quality standards and promote continual improvement.
• Recruit and onboard team members, ensuring the right people are in the right roles at the right time.
• Proactively deal with customer queries and complaints with warmth and professionalism.
• Liaise effectively with partners (MRP and Food Guys), contractors, suppliers and regulatory bodies to ensure compliance and operational excellence.
• Maintain a high standard of cleanliness, safety, and presentation across the venue.
• Take responsibility for licensing, health and safety, and hygiene in line with legislation and company policy.

Required Criteria

Skills Needed

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning.

For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests... and quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember the small details.

The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.

We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App

Salary

Not disclosed

Benefits:
Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates

WHJS1_NI