Global VP, Customer Success & AI-Driven Support

JumpCloud is searching for a VP of Global Customer Success & Support who will lead a global team of over 100 associates. This role requires a data-obsessed leader capable of transforming customer interactions into a streamlined, AI-first operational model. The ideal candidate will possess significant SaaS experience, manage teams across multiple time zones, and drive customer trust and retention through data excellence. This role operates within a Remote First environment, based in the UK. #J-18808-Ljbffr