A managed services provider is looking for a talented Product focused Business Analyst to join their Internal Product Development team, playing a critical role in delivering high-quality software through clear, value-driven requirements.
This is an exciting opportunity to work in a product-aligned delivery model, partnering closely with Product Managers, Designers, and Engineering teams. You’ll take ownership of backlog and requirement quality for a defined platform or product, ensuring teams have the clarity and context they need to build the right solutions.
You’ll also be encouraged to use modern, AI-assisted tools to improve analysis, documentation, and validation—helping evolve how requirements are defined and delivered across teams.
Job Title: Product Business Analyst
Working arrangement: Hybrid – Mostly Remote (1 day per month onsite)
Office Location: Waterloo, London
Salary: Up to £71,000
The Role:
- Work with stakeholders to understand business problems, user needs, and desired outcomes
- Translate ideas into clear, structured requirements including user stories, epics, and process flows with testable acceptance criteria
- Collaborate with Product Managers to refine and prioritise the product backlog
- Partner with UX/UI designers and developers to ensure shared understanding of requirements and user journeys
- Actively contribute to agile ceremonies such as sprint planning, refinement, and reviews
- Own requirements quality through to delivery validation, ensuring alignment with business intent
- Support QA by defining test scenarios and ensuring appropriate test coverage
- Coordinate and support User Acceptance Testing (UAT), including scenario definition and stakeholder engagement
- Validate delivered features, identifying gaps, risks, and edge cases early
- Support go/no-go decisions with clear insight into delivery readiness
- Use AI tools to support analysis, documentation, and validation activities
- Contribute to improving standards, consistency, and ways of working across teams
What We’re Looking For:
- Proven experience as a Business Analyst in a software development or product-led environment
- Strong understanding of agile delivery and the full software development lifecycle
- Ability to translate complex or ambiguous requirements into clear, structured, and testable outcomes
- Hands‑on experience working with developers, QA, and designers in cross‑functional teams
- Strong background in testing support, UAT, and validation activities
- Excellent stakeholder management skills, engaging confidently with both technical and non-technical audiences
- Comfortable working in ambiguity and helping shape solutions proactively
- Strong attention to detail, with a focus on quality, traceability, and business outcomes
- Experience using tools such as Jira and Confluence (or similar)
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