- Employer: Wirral Metropolitan Borough Council
- Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working
- Contract: Temporary
- Working Pattern: Flexible Hours/Full Time
- Hours: 36 hours per week.
- Closing Date: 17/05/2026 at 23:59
- Reference: CF&E/26/334529
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values, ambitious, professional, resident‑focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can be the best we can be. With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.
Specialist Business Support Officer
36 hours / fixed term contract until June 2027
About the Role:
- Provide high‑quality administrative support with a particular focus on accurate and timely minute‑taking for a range of safeguarding meetings.
- Act as the main telephone point of contact, liaising with professionals, outside agencies and the public.
- Attend and minute safeguarding meetings at various locations across the borough; prepare and distribute agendas, minutes and supporting documentation.
- Ensure confidentiality and accuracy in all records and communications, coordinate meeting logistics, maintain up‑to‑date records and follow up on agreed actions.
About the Candidate:
- Excellent written and verbal communication skills with the ability to record information accurately.
- Proven experience and proficiency in minute‑taking.
- Resilient and compassionate; able to deal with difficult situations with understanding.
- Strong proficiency in IT applications including Microsoft Office with good keyboard skills.
- Flexible approach, ability to build effective working relationships, work as part of a team, be organised and understand the importance of confidentiality.
- Strong attention to detail and ability to prioritise workload to meet deadlines.
Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.
Working at Wirral
- Values such as ambition, professionalism, resident‑focus and accountability.
- Well‑being is a priority; staff are recognised and rewarded for excellent performance.
- Benefits include staff discounts, local government pension scheme, life cover and ill‑health protection.
- Strong flexible working approach with hybrid options and family‑friendly initiatives.
- Annual leave package starting at 28 days plus public holidays.
- Inclusive culture that embraces diversity and supports a sense of belonging.
This position is open to all candidates, provided they meet the required qualifications and experience. Equal opportunity statement: Wirral Council is an equal opportunity employer and will not discriminate on the basis of any protected characteristic.
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