Senior Business Analyst

Job Title: Senior Business Analyst

Contract Type: Permanent

Location: Edinburgh

Working style: Hybrid 50% home/office based

Closing date: 19th May 2026

Our Chief Operating Office (COO) business works across Royal London to help deliver the Group's strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from threats impacting our industry. We are the largest business unit within Royal London, bringing together thousands of colleagues to look after millions of customers to deliver great outcomes for customers.

We have an exciting opportunity in our Long Term Savings Value stream for an individual with deep technical and agile expertise to join our team of Business Analysts, supporting delivery across our Individual Pensions platform.

This role is focussed on our exciting new Pensions platform and contributes to our purpose of strengthening the mutual choice for our customers, by providing the best technology solutions to our customers.

This is a fantastic opportunity for someone passionate about business analysis in the Individual Pensions domain and who is looking to make a significant impact on the organisation's success.

About the role

• Proficient in agile ways of working and squad based delivery.
• Experience in workshop facilitation enabling requirements to be elicited from stakeholders in a timely manner.
• Proficient in documenting user stories and acceptance criteria using BDD.
• Work as a stand alone analyst within a squad, quickly developing strong relationships with your squad.
• Proficient in planning analysis, tracking this and re-planning when needed.
• Excellent stakeholder management and communication skills.
• Ability to work across multiple pieces of work at any given time.
• Collaborate with cross-functional teams to develop and implement appropriate and effective solutions.
• Create detailed documentation across all analysis outputs including scope, business requirements, process maps, options papers etc to a high standard focusing on business value and outcome where appropriate.

About you

• Experience in analysis in workplace pensions.
• Advanced in analytical and problem solving skills.
• Experience using a variety of business analysis techniques, tools and standards.
• Ability to adapt to changes in ways of working with a positive mindset and a outlook.
• Proficient understanding of business structure and key business principles.
• Proficient interpersonal skills to establish and maintain relationships.
• Strong ability to manage own workload and support colleagues.
• In depth knowledge and understanding of your specialism (where appropriate).
• A self-starter with a strong delivery focus, comfortable working in fast paced environments.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.

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