Senior Real-Time Operations Team Lead

An online travel service provider is seeking a Senior RTM Team Lead in Oxford to manage a team of Real Time Analysts aligning their performance with service level agreements. The ideal candidate should have at least 5 years of leadership experience in call centers, strong analytical and communication skills, and familiarity with WFM tools. This hybrid role offers flexibility and strong career development opportunities, along with competitive compensation and benefits. #J-18808-Ljbffr