Workshop Manager
Job reference 338764
From £50,072, Annual bonus potential, Company pension scheme with highly competitive contribution rates, Generous annual leave offering of 25 days, plus bank holidays, increasing with years of service.
Permanent, Full time
F&M SC Guildford
Royal Mail is currently seeking an experienced Workshop Manager to lead operations at our Guildford site, with responsibility for also overseeing our Hounslow workshop. As the Workshop Manager you will play a pivotal role in the delivery of cultural change. You will be accountable for the performance of your Workshop(s) in your area, with specific accountability for delivering performance against all key Maintenance scorecard indicators, including Safety, Legal, Cost, People and Stakeholder performance measures.
This is a fantastic time to join the Royal Mail Fleet team as we progress on our journey towards net zero, targeting an all-electric delivery fleet by 2035. This includes managing over 50,000 vehicles and trailer assets, from buying and selling vehicles, through providing maintenance and accident repairs, to managing fuel and supplier contracts.
About the Role
You will be critical to ensuring the delivery of Fleet performance and for meeting the requirements of the Operator in the most efficient and cost‑effective way.
- Accountable for compliance to both legal and RM safety policies and meeting safety targets, and delivering maintenance services and for optimising cost performance & forecasting through the use of resource planning and booking tools
- Responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels and the deployment of all changes relating to Fleet Workshops
- Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team
- Accountable for the achievement of all agreed targets, including internal customer targets with SLAs through the use of effective performance management techniques
- Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support Continuous Improvement activity within the Workshops
- Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change
- Responsible for any mobile sites and sub‑locations under the control of the Workshop and/or Cluster
About You
For this role you need to be fully qualified to at least advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You are an established team leader with relevant industry knowledge and experience of dispersed maintenance operations.
You are also able to:
- Effectively manage and build relations with stakeholders
- Influence and deliver results through people
- Manage and build relations with Trade Union partners
- Lead, develop and coach to drive performance improvement
- Be flexible to ensure effective cover across multiple shift operations and, if required, travel to other sites within your area of responsibility
Extra Benefits
- Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Supportive and generous company sick pay
- Funded Dental – as a manager you are eligible to a level of employer funded dental insurance
- Health Assessment – as a manager you are eligible to an employer funded health assessment every 2 years
- Benefits Account – access to a personal benefits account on our My Bundle+ platform, with over 800 retail offers to help you save on groceries, holidays and household bills
- Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life, including physical, mental, financial and social support and advice (free for everyone)
*Available only to permanent employees
EEO Statement
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
Closing Date
13th May. The advert may close early if the appropriate number of applications has been reached.
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