Ready to take ownership of a flagship high street account where pace, pressure, and impact go hand in hand?
Do you thrive on turning complex data, shopper insight, and commercial challenges into winning category strategies?
Are you confident leading cross-functional teams and influencing senior stakeholders in a demanding, fast-moving retail environment?
Macgregor Black are partnering with a well-established gifting brand on the search for a Senior Account Manager. This is a permanent role based in Leeds.
Senior National Account Manager, you will lead one of the UK’s most significant and high-profile high street retail partnerships. This is a fast-paced, high-pressure role managing a flagship account undergoing rapid growth and transformation, offering the opportunity to make a visible commercial impact at scale.
You will act as the strategic and operational lead, delivering a full end-to-end category management service while building strong, influential relationships across a complex customer organisation.
Key Responsibilities
- Own the day-to-day delivery of the account business plan, including sales, profitability, and cost management
- Develop and execute category strategies aligned to both customer and internal growth objectives
- Support the delivery of long-term strategic plans and contractual commitments
- Identify and unlock new business opportunities across adjacent categories
- Market insights and performance analysis
- Strategy creation and execution
- Own brand product development
- Store-level ranging and optimisation
- Build and manage strong relationships with the lead retail buyer for the core store estate
- Act as a trusted partner and "go-to" contact across multiple commercial teams, channels, and categories
- Line manage and develop Account Managers across additional channels (e.g. franchise, outlet, international, e-commerce)
What We’re Looking For
- Has significant account management experience with large, demanding retail customers.
- Brings a strong track record in category management and commercial delivery.
- Has experience within seasonal or fast-changing product categories.
- Is confident operating in a fast-paced, high-pressure environment.
- Demonstrates excellent stakeholder management and influencing skills.
- Is highly organised, detail-oriented, and able to manage multiple priorities.
Competitive salary + benefits.
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