Overview
Cruise Consultant (Cruiseabout) – St Ives, NSW. Apply now. Brand: Cruiseabout. Work type: Full time. Location: New South Wales. Categories: Sales and Customer Service.
Turn Your Love of Cruising into a Dream Career! Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between? Have a passion for turning travel dreams into unforgettable cruise adventures? Cruiseabout is searching for cruise enthusiasts to join our Mermaid Waters store. If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
Why You’ll Love Working Here: this isn’t just a job, it’s a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be celebrated for your wins. With travel perks, real career progression, and a culture our people rated 94% Great Place to Work, you’ll feel at home from day one.
What You’ll Be Doing
- Quote, book, and invoice cruise bookings and packages with accuracy
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximise opportunities through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise
Who We’re Looking For
- You’re passionate, driven, and love working toward results, especially when travel is involved.
- Previous travel or cruise experience (preferred but not essential)
- GDS experience (preferred but not essential)
- A keen eye for detail and strong problem-solving skills
- The ability to thrive in a fast-paced environment
- Motivation, organisation, and a love of exceeding expectations
What’s In It For You
- Cruise Perks Galore: opportunities for onboard ship inspections and exclusive cruise discounts
- See the World: industry travel discounts and sponsored Familiarisation Cruises
- Award-Winning Culture: Great Place to Work score and supportive environment
- Diverse & Inclusive Crew: Equal Opportunity Employer
- Learn & Grow: tailored Learning & Development pathways and cruise product training
- Exclusive Staff Benefits: discounts and employee programs
- Endless Career Opportunities: promotion from within
- Health & Wellbeing: corporate health insurance discounts, gym access, and wellness initiatives
- Mental Health Support: Employee Assistance Program for you and family
- Social & Industry Events: awards nights and global conferences
- Giving Back: parental and volunteer leave and charitable giving opportunities
- Sustainability at the Helm: commitment to oceans and sustainable practices
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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