Business Development Manager
Salary: £45,000
Location: Itec London, EC1Y OTW
Contract: Full-time, permanent
Working hours: Monday to Friday 9:00am-16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As a Business Development Manager you will be responsible for establishing, securing, and nurturing long-term business relationships with new and existing clients, generating new business and achieving monthly targets. This includes promoting and selling all Itec services, specifically commercial and Government funded training contracts, maximising employer levy utilisation, and expanding the employer base.
Your impact
- Work as part of a team to deliver excellence in external client relationship management, maximising sales/funding opportunities.
- Manage client relationships from lead generation, managing the creation of the solution, through to training delivery and the ongoing development and management of key accounts to deliver maximum opportunities.
- Handle speculative calls, new enquiries, aftercare and client service calls in a timely and professional manner, ensuring accurate record keeping on the CRM system.
- Manage and develop strong relationships with employers to identify and sell all relevant training solutions.
- Proactively identify, target, and secure new employer partnerships in line with England strategic objectives.
- Conduct skills and training needs analysis with employers, recommending short and long-term tailored training to be delivered in-house either virtually or face-to-face.
- Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth.
- Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets.
- Work with internal Itec specialists to provide up-to-date expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options.
- Maintain accurate CRM records (Salesforce), track activity, and produce performance reports aligned to sales KPIs.
- Represent the organisation at events, networking forums, careers fairs, and industry conferences.
- Collaborate with internal delivery, curriculum, and marketing teams to ensure a seamless onboarding and high-quality client experience.
What are we looking for?
- Proven experience and track record in Business Development, B2B, or employer engagement within a training, apprenticeship or education setting.
- Proven experience of working in a target-driven environment.
- Experience with client relationship development and management.
- Ability to confidently engage and influence senior stakeholders, HR leaders and L&D teams.
- Experience of using CRM systems and Microsoft Office.
- Excellent negotiation, presentation and report writing.
- Confident with LinkedIn and cold-calling engagement.
- Good working knowledge of marketing and sales principles.
What's in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Equal Opportunity Statement
Itec operates as an equal opportunity employer; we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
We'd love to hear from you!
If you're passionate about developing others and making a difference, we look forward to your application.
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