Salary: GBP24000 - GBP40000 per annum
Overview
The Transport Coordinator will play a pivotal role in ensuring the efficient and effective coordination of transportation activities. This position requires a meticulous and detail-oriented professional who can manage various aspects of the transportation process, from scheduling and route planning to monitoring vehicle performance. The Transport Coordinator acts as a liaison between different departments, drivers, and external stakeholders to guarantee the smooth flow of goods and services.
The following includes but is not limited to:
Roles and Responsibilities
- Route Planning and Optimisation:
- Develop optimal transportation routes to ensure timely and cost-effective delivery of goods.
- Utilise route planning software and real-time data to adapt to changing conditions and minimise delays.
- Scheduling and Dispatch:
- Coordinate with drivers and dispatch personnel to schedule deliveries and pickups.
- Monitor and adjust schedules as needed to respond to unforeseen circumstances, such as traffic or weather disruptions.
- Fleet Management:
- Maintain a comprehensive understanding of the fleet's status, including vehicle availability, maintenance schedules, and fuel efficiency.
- Collaborate with the maintenance team to ensure all vehicles are in optimal working condition.
- Communication and Coordination:
- Act as the primary point of contact between drivers, customers, and internal departments.
- Provide regular updates to all stakeholders on the status of shipments and any potential delays.
- Compliance and Documentation:
- Ensure compliance with all relevant transportation regulations, including licensing, permits, and safety standards.
- Maintain accurate and up-to-date documentation for each shipment, including bills of lading and delivery confirmations.
- Problem Resolution:
- Address and resolve any issues or challenges that arise during transportation, such as delays, route changes, or vehicle breakdowns.
- Implement contingency plans to minimise disruptions and maintain customer satisfaction.
- Performance Monitoring:
- Implement tracking systems to monitor vehicle performance, fuel consumption, and driver behaviour.
- Analyse data to identify areas for improvement and implement strategies to enhance overall efficiency.
- Customer Service:
- Collaborate with the customer service team to address customer inquiries, concerns, and special requests related to transportation.
- Strive to exceed customer expectations by providing excellent service and timely communication.
- Cost Control:
- Work closely with the finance department to monitor transportation-related expenses and identify cost-saving opportunities.
- Implement strategies to optimise fuel efficiency and reduce operational costs.
- Stay informed about industry trends, technologies, and best practices.
- Propose and implement process improvements to enhance the overall effectiveness of the transportation department.
Qualifications
- Proven experience in transportation coordination or a similar role.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in using transportation management software and route planning tools.
- Knowledge of relevant regulations and compliance standards.
- Previous experience with microlise and Trutac
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