We're looking for a proactive, organised, and people-focused Business Support Officer to join a growing team within the property management sector. This is a varied and hands-on role where no two days are the same.
You'll play a key role in supporting the letting teams with administrative tasks, compliance checks, liaising with stakeholder. If you enjoy problem-solving, working independently, and building positive relationships, this could be the perfect opportunity for you.
Benefits Package
- Fuel allowance
- Career progression opportunities
- Free onsite parking
- Company events
- Full training provided
Key Responsibilities
- Support the lettings team with ad hoc property management tasks
- Support with rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
- Maintain accurate records and documents on a CRM system
- Liaise with tenants when notice is given and manage the full notice period process.
- Conduct regular tenancy checks across the property portfolio.
- Support with property inspections and prepare clear, detailed reports.
- Communicate findings with property owners, tenants, and relevant parties.
- Identify and report necessary repairs or maintenance issues.
- Support with social media
The ideal candidate will have:
- Full UK driving licence and access to a vehicle (fuel allowance provided).
- Proficient in Microsoft Office, particularly Excel.
- Strong IT literacy and ability to maintain accurate records.
- Experience in chasing payments is highly desirable
- Excellent attention to detail and problem-solving abilities.
- Outstanding face-to-face customer service skills.
- Confident, friendly, and approachable personality.