Company Description
ArtsEd is a brilliant place to work, full of talented people doing what they love most in the world.
For over 100 years, ArtsEd has been at the forefront of performing arts training in the UK,
nurturing talent, and inspiring confidence. One of the UK’s leading centres of conservatoire
education, the training we provide is world-class, inclusive, contemporary, and focused on the
constantly evolving needs of the industry in the 21st century.
ArtsEd employs around 170 people in a variety of teaching and support roles, as well as many
more on a freelance basis. We expect a great deal from our staff, and in return, we provide a
fulfilling, supportive, welcoming, and engaging environment, where people feel comfortable to
be creative, open, and able to give their best.
ArtsEd Day School & Sixth
What are we looking for?
The Receptionist is expected to provide a very high quality, welcoming, front of house service for internal and external visitors, staff and students at ArtsEd. This is an important position within the school; our busy reception team are the ‘Face of ArtsEd’ and must at all times be professional and reflective of the diverse and vibrant culture that the school represents.
To apply for this position, please send your CV to recruitment@artsed.co.uk.
Main Duties and Responsibilities
- Promoting and safeguarding the welfare of children and young persons for who you are responsible and with whom you come into contact.
- To provide a professional front-of-house role and maintain high standards at all times, as the first point of contact for all students, staff, parents and visitors
- To greet and welcome current students, prospective students, staff, parents, contractors and all visitors entering the school, ensuring the sign in procedure is followed and visitors are made away of emergency exit procedures.
- To find solutions to any reception issues faced by staff, students and all visitors to Reception
- To administer incoming enquiries to ArtsEd, whether face-to-face, by phone or via email.
- To respond to general enquiries, or direct enquiries to appropriate colleagues when necessary.
- To direct visitors around the building as required.
- To check in post and deliveries and notify staff to collect items ensuring any deliveries requiring special attention are retained safely until they are collected and maintaining a log of ‘special delivery’ items to verify that they have been collected by the correct person.
- To manage all outgoing mail (ensuring correct postage and readiness for timely collection).
- To report maintenance faults to the Maintenance team and ensure that action is taken in a timely manner
- To administer the room-hire booking system
- To communicate relevant information across the school
- To provide general administrative and ad hoc clerical support across the school when required.
- To ensure adequate precautions are followed to maintain the highest levels of security at all times.
- To monitor correct usage of security passes and report misuse as appropriate
- To maintain security of the school by not allowing any staff member or student to access or leave the building without a security pass.
- To ensure the highest standards of security are adhered to when allowing visitors access to the building