Job Title: Revenues Manager (Council Tax & NNDR)
Location: Shrewsbury (Hybrid – 2–3 days in the office, with flexibility for fully remote working for the right candidate)
Pay Rate: £28.83 PAYE / £38.80 Umbrella
Contract: Initial 12-week contract (likely extension)
Working Pattern: Full-time, Monday to Friday
Seven Resourcing is currently seeking an experienced Revenues Manager to join a local authority team in Shrewsbury. This is an excellent opportunity for a skilled revenues professional with strong Council Tax and NNDR (Business Rates) experience to take on a leadership role within a fast-paced public sector environment.
You will be responsible for overseeing the full revenues service, ensuring accurate billing, effective collection, and compliance with all relevant legislation, while leading and developing a high-performing team.
Key Responsibilities
Service Delivery
- Deliver an efficient and effective Council Tax and NNDR service
- Oversee accurate annual billing for Council Tax, NNDR, and Business Improvement Districts (BIDs)
- Ensure all billing and recovery processes comply with current legislation
- Promote and manage effective debt recovery strategies
Technical & Compliance
- Maintain expert knowledge of local taxation legislation and best practice
- Interpret and advise on complex and sensitive revenues matters
- Ensure timely and accurate submission of statutory returns (e.g. CTB1, NNDR1, NNDR3)
Leadership & Team Management
- Lead, manage, and support Revenues Team Managers and staff
- Drive staff performance, development, and training programmes
- Ensure service delivery meets accuracy targets (minimum 95%)
Performance & Strategy
- Develop service plans, operational programmes, and performance frameworks
- Monitor KPIs and produce reports on income collection and outstanding debt
- Support continuous improvement and service transformation initiatives
Financial & Risk Management
- Manage budgets in line with financial regulations
- Oversee debt write-offs within delegated authority
- Identify and mitigate risks to service delivery
Stakeholder Engagement
- Liaise with internal departments and external partners
- Manage Service Level Agreements to ensure performance and value for money
- Represent the service at meetings, committees, and relevant events
Requirements
- Proven experience in a Revenues Manager or senior revenues position
- Strong knowledge of Council Tax and NNDR legislation and processes
- Experience within a local authority setting
- Demonstrable leadership and team management experience
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder engagement abilities
Working Arrangements
- Hybrid working model (2–3 days in the office preferred)
- Fully remote working may be considered for exceptional candidates
- Flexible and supportive working environment
Why Join Seven Resourcing?
At Seven Resourcing, we pride ourselves on over a decade of expertise in placing professionals into rewarding roles across the UK. With over 3,000 five-star reviews, an ‘Excellent’ rating on Trustpilot, and strong partnerships with leading employers across the public and private sectors, we’re here to support your next career move every step of the way.